FAQs

How do I get started?

Getting started is easy! Simply submit the Online Application and a our service representative will contact you to begin.

 

How long will it take to process my application?

We begin processing your application the moment it is received. You should receive a call from your service representative within 24 hours, and in most cases you can be processing payments about three business days.

 

How long does it take to get approved for a merchant account?

After the underwriting team has received all of the needed information to approve your merchant account the process to get approved takes approx. 4-6 business days.

 

Do I need training? How long does it take?

Our system is extremely easy-to-use. To help ensure your complete satisfaction, we provide you with complete training that is customized to your specific use of the system. Training usually ranges between 30-45 minutes, however we'll work with you and your staff for as long as it takes for you to get a full understanding of how to use the system. And, unlike our competitors training, service, and support is always unlimited and free.

 

How do I get my money?

For electronic check or direct-debit transactions the money is transferred directly from their bank account to yours. For credit card transactions, funds from our credit card processor are transferred to your account in 24-48 hours.

 

How long does it take for funds to be deposited into my account?

Funds are typically deposited into your account within two business days.

 

What is different about WersleyPayments merchant accounts for processing credit cards?

WersleyPayments saves you money! Not only does WersleyPayments offer some of the lowest credit card rates available, we work with you to make sure that you are paying the lowest possible amount for each transaction.

 

How do I know when my customer has paid?

We will notify you of every transaction via email. The Waresley Account Manager also provides you with an easy to read summary of all transactions processed and their status. Additionally, you can view a payment history for each of your customers within the Analytics Module.

 

What exactly is Recurring Billing?

Recurring billing is a process by which your initiate payments from your customers on a regular schedule. This process not only significantly reduces the time and money you spend on billing and collections, it also provides a very convenient way for your customers to pay you on time, every time. The process is easy, and all you need to get started is a Wersley account. You must first get written permission from your customers to start a subscription billing program. You then upload your customer's payment information--only once, eliminating data entry errors--and payments are retrieved and processed at regular intervals going forward. The entire process is customizable. For example, you can choose a monthly bill date, and create a custom receipt. You can even provide your clients access to update their preferences and billing details online.

 

What is a Payment Gateway?

A payment gateway authorizes transactions, securely encrypts them, and submits them for processing. In the case of a direct-debit or electronic check transaction, a funds request is sent to the payers bank and if sufficient funds are available, the funds are deposited into the payee's bank account. For credit card transactions, an authorization request is sent to the card-issuing bank. The transaction is then submitted to the credit card processor who deposits the funds into the merchant's checking account.

WE ACCEPT

Contact Address

WERSLEY CONSULTANTS LTD 

25 CANADA SQUARE, LEVEL 33, LONDON, E14 5LQ, UK

Email: service@wersleypayments.com

Wersleypayments

Wersleypayments was founded on decades of hands on experience, knowledge and education. We offer the best products and services while staying fully focused on the needs of our clients. We operate in an extremely efficient, automated fashion using the best technologies and strongest management.